MicroStrategy Sucks Customer Reviews and Feedback

From Everything.Sucks

MicroStrategy Incorporated is a company that provides business intelligence (BI), mobile software, and cloud-based services. Founded in 1989 by Michael J. Saylor and Sanju Bansal, the firm develops software to analyze internal and external data in order to make business decisions and to develop mobile apps. It is a public company headquartered in Tysons Corner, Virginia, in the Washington metropolitan area.

An upset former employee comments, "Highly do not recommend working at MicroStrategy even for a short time. Culture is toxic and the management team members(beginning with the CEO all the way down to the Director level managers are the finest backstabbers ever with no conscience. One minute you're a super achiever, then the next, you are the worst performer ever according to your manager and their manager. Low to mo sharing of information from the direct management team to the team members. You can't trust the management team's word or written word. Departments don't work well with other peer groups. The management team of long time employees at MicroStrategy need to go out and get a job at a real company--the only problem is that they'd never survive for any length of time in a real professional business environment!"

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Former Employee - Sales Representative says

"I worked at MicroStrategy full-time for more than a year Cons: Managers make money based on profitability and will sacrifice reps in order to get paid."

Former Employee - Consultant says

"I worked at MicroStrategy full-time for more than a year Cons: Often restructuring to hide losses. 4 straight years of declining revenue"

Current Employee - Senior Manager, Technology says

"I have been working at MicroStrategy full-time for more than a year Cons: Where to even start. I honestly can't believe this place hasn't been shutdown for illegal business practices or discriminatory acts. Shame on the leadership and board. I can't believe you sleep at night. This place and its leaders are immoral. It treats its people so poorly, it's just awful. There is no effort to support its employees with the right benefits, no employee resource groups, training doesn't exist and the abuse is at all levels. The constant change isn't because it's "agile." It's because the CEO, COO, CTO, and CHRO have no clue how to run a business and they are failing it. Your career will suffer here. Your skills with atrophy and it will be hard to adjust to working at a real company in the future. No career paths or career growth. Favorites get new titles and money, but it doesn't mean they are strong workers. For being a technology company, it is SO behind with it's own technology, practices and capabilities. I've worked at older and slower businesses that run better and have better technology. It's inefficient, ineffective and a product of the 1990s. You'll also forget to have an opinion and that you have expertise and knowledge. This place just tells people what to do and you are told not to share ideas or have an opinion. Not to mention the stability. Layoffs occured all year and will continue in the future. This place is a revolving door of talent that doesn't stay more than 18 months. Don't get me started with this bitcoin nonsense. This company may be in business for years to come, but doesn't mean it will grow or be productive. Get out while you can and be happy your name won't be tied to this place."

Current Employee - Director/Vice President says

"I have been working at MicroStrategy full-time for more than a year Cons: The CEO/Chairman/majority shareholder uses this public company as his personal playground. For the 2nd half of 2020, he has been attempting to manipulate the markets for both Bitcoin and his company's stock. Just look at his tweets and the number of interviews and podcasts he's done since he invested all the company's cash into Bitcoin. Now he has the company do a public debt offering so he can borrow money to make an even bigger Bitcoin investment. This raises many questions: Is this company a tech company or an investment company? How much does the company put into software development vs Bitcoin investment? How is the Board allowing this to happen? Maybe it has something to do with them basing their decisions off of YouTube videos. Is the MicroStrategy website supposed to be promoting a product or Bitcoin? Are CEO's allowed to make outrageous and factually untrue statements about something that has a direct effect on that company's stock price? Even if you make yourself comfortable with all of that, you face one of the most demanding work environments you'll ever work in. Unreasonable and completely arbitrary deadlines. Absolutely no consideration for employees' personal lives or any form of work life balance. Passive aggressive micromanagement from the top. Centralized decision making by two individuals - nobody has the ability or nerve to question them, and employee's work blindly and exhaustively on pet projects that never get off the ground."

Current Employee - Senior Software Engineer says

"I have been working at MicroStrategy full-time for more than 8 years Cons: MicroManagement; not resepct to people"

Current Employee - Technical Support Engineer says

"I have been working at MicroStrategy full-time for more than 10 years Cons: The title should shed some light on how the company is doing. Suffice it to say I've been at MicroStrategy a long time and won't be here much longer. Let's start with the biggies: -Management is entirely top down, CXOs make decisions without any input and swing WILDLY between initiatives that completely conflict with each other vis a vis resources, time, and attention required. The end result is that nothing actually gets completed and everything released is half done at best. -Pay used to be below average for the area; it is now a joke. Most positions are underpaid a good 20-50%. One person I know left and got a 100% pay increase. -Management is comically petty at almost every level - take the title as a good example. We had layoffs in July that targeted a good half of the top performers and the five worst people in Support are still employed today. They weren't based on income or on performance (we were told the latter specifically by management, the former was found out), which means the only cause was "well I didn't like _____." -Work life balance used to be mostly okay, but about two to three years ago it just vanished all at once. Developers have to work crunch weekends or got terrible performance reviews, and Support started going on site visits with no stated hours per day and had to do 24/7 shifts for funsies. Also if you don't answer a call/text on the weekend, even if you're not on a shift, you get told off as "rude." -HR exists to defend the company and executives for lawsuits and absolutely nothing else. Anything you say to them will reach your managers. -The top execs of the company are just universally mean spirited and will effectively schoolyard bully people in large meetings as a sort of ritualized crucifiction. This is considered normal and "part of the job." Miscellaneous goofiness: -If you aren't sales nobody high up cares about you because you can't attach a direct dollar amount to yourself. This is masqueraded as "we're a data driven company." -Our new CFO left less than a year after coming on board, and had she stayed just a bit longer to make it over a year, she would have gotten 9 million dollars in vested stock options. She turned down NINE MILLION DOLLARS to not work another second at MicroStrategy. -MicroStrategy has more VPs than most derelict buildings have rats, so the actual structure of the company is completely bonkers. -There's some pasta left on the support floor that's rotted in the office. -The product has been dying for years as we keep losing market share, while the company brags about their terrible gartner position of "challenger" despite the fact that the company is over 20 years old in the sector. -Prior to layoffs, we had 500mil (half of our market cap) in cash and cash equivs. What to do? Ah yes, lay off roughly ~11mil a year in people, then buy a quarter bil of bitcoin and another chunk in stock buybacks. It's really just a madlibs of a company. -Most recently, pivot to cloud! Then lay off a ton of your best cloud people!"

Former Employee - Human Resources says

"I worked at MicroStrategy full-time Cons: For a tech company that claims to value innovation, upper management is not very keen on taking feedback to adopt more efficient ways of doing things. Even if you propose a rational solution to an issue, you're told to keep your head down and just follow the status quo. This isn't the type of place you go for learning opportunities and career advancement. It's a generally toxic place to work."

Former Employee - Anonymous Employee says

"I worked at MicroStrategy full-time for more than 5 years Cons: For software engineers/architects, the management only values those who can gather information so that they report these informations to their managers and get credit. So if you are very knowledgable as a software engineer, contributed tons to the codebase but do not brag enough about your contributions, you are unlikely to get prompted. They prompted engineers who without checking in any code in months to senior levels!"

Current Employee - Legal Department says

"I have been working at MicroStrategy full-time for more than 8 years Cons: I had no idea that it was possible to micromanage people as vehemently as managers do at MicroStrategy. MicroStrategy has the most inefficient reporting structure imaginable. All decisions are made by the CEO or President. Everyone else in the company (including the CXOs) runs around like chickens with their heads cut off trying to anticipate what is in the CEO’s mind. Everyone’s anxiety level is at an 11 at all times. The senior leaders take their stress out on those below them and unscrupulously throw their subordinates under the bus to save their own behinds. I have sat in meeting after meeting watching VPs and CXOs blame others for their mistakes to save their own jobs and then later lie to their subordinates about it. It is disgusting, but everyone knows it happens all the time and have just accepted it is part of the job. As a result, 90% of your job is writing CYA documentation. But it is really useless to do so. If something goes wrong in the CEOs’ eyes (whether it is a mistake or not) , the executive team will find a scapegoat—they always do no matter how much you document things. People don’t care about each other here. Everyone is miserable. Everyone! Those who don’t admit their misery are phonies and liars. Don’t trust them. They are the ones talking bad about you to executives behind your back to try to make themselves look better. If you take a job here, it must be because you are desperate. Word to the wise -- if you start working here, take the paycheck but don’t stop your job search."

Former Employee - Lead Developer says

"I worked at MicroStrategy full-time for more than 3 years Cons: -Hard work and talent are not valued. -Bully, toxic, favoritism and revengeful Salesforce management. -If anyone tries to complain to upper management, they just cover up and pass on the information within minutes which results in more harassment rather than fixing the issue."

Recepcionista (Former Employee) says

"Pretenden qué el personal sea adivino, aparte hay una mujer en la parte administrativa qué se cree con derecho de tratar mal y gritar , no tuve ningún apoyo. Cons: Mal trato"

Sr Architect (Former Employee) says

"No proper vision and not an employee friendly company, Compensation and benefits are not comparable to similar companies. Management keeps changing every 3 to 6 months."

Senior Director of Operations (Current Employee) says

"Top down dictatorship. Don't expect to bring new ideas or work in a collaborative environment. If you like to plan before you act then avoid this place at all cost especially when working with cross functional teams. Cons: healthcare, 401K, no remote or flexibility schedules allowed"

Engineer (Former Employee) says

"* no growth opportunities"

Manager (Former Employee) says

"Higjly do not recommend working there even for a short time. Culture is toxic and the management team members(beginning with the CEO all the way down to the Director level managers are the finest backstabbers ever with no conscience. One minute you're a super achiever, then the next, you are the worst performer ever according to your manager and their manager. Low to mo sharing of information from direct management team to the team members. You can't trust the management team's word or written word. Departments don't work well with other peer groups. The management team of long tim emploeesat MicroStrategy need to go out and get a job at a real company--the only problem is that they'd never survive for any length of time in a real professional business environment! Cons: Culture, work / life balance, management team beginning at the top down to the Director level. The norm is to eat their young."

Associate (Former Employee) says

"Terrible place that regularly gets rid of full teams. In a typical day you receive no guidance about anything, people do not value your opinions, and through the whims of any executive you could lose your job without warning through no fault of your own."

Operations Manager (Current Employee) says

"Complete disconnect between executive management and the rest of the company. Constant revolving door of management makes implementing effective and efficient changes impossible. Communication and institutional knowledge is now non-existent. Internal systems and processes are broken with no hope for improvement in the immediate future. Cons: Everything"

Lead Consultant for MicroStrategy on AWS (Current Employee) says

"This is no longer a company you want to work for. The culture is toxin and no one is happy to come to work. If there is one word to describe management style it would be micromanagement. Not from your direct managers, but from the CEO himself."

Global Operations Analyst (Former Employee) says

"Working at MSTR, I had hope, would be a job perfect for my skills and allow me to move forward with my dream of working in Japan. I was a contract to hire that when the time came to make me a permanent employee, the organization had changed their requirements to the point that I was no longer qualified to do the job - though they wanted me to remain for an undetermined period of time until they could find a replacement for me."

Software Engineer (Current Employee) says

"Very bad management."

Vice President, Cloud Business Unit (Current Employee) says

"normal work environment, great people in the trenches, way to much politics and lack of loyalty from sr management. Hardest part of job is navigating the silo's and getting things done that requires working with other silo'ed organizations. Cons: lack of direction and follow through on vision"

Business Analyst / Product Manager (Current Employee) says

"Good work-life balance."

Manager (Former Employee) says

"A time when work was fun and Saylor was concerned more about products and people, vs. yachts and parties. The good old days - not any more . . .."

Account Manager (Former Employee) says

"Worst company I have ever worked for. Also had the highest employee turnover that I have ever seen. Very toxic corporate environment. Not only do they treat their employees badly, but also their customers. That is why they have not grown in the last 4 years. Cons: No support from Mangement"

Sales Engineer (Former Employee) says

"Do not expect any periodic raises. Your seniority and company loyalty means nothing. If leaders decide to terminate you, they will find a reason. One employee was terminated after many years of service rather suddenly."

Senior Consultant/Project Manager (Current Employee) says

"MicroStrategy has great BI software, and I've worked with/seen other BI software, and has great potential to be strrong leader in the industry. However, there is lack of focus from the Executive Management and every year seems to be turnover at all levels of the company hindering it to being strong in the industry. Cons: High rate of attrition"

Lead IT Business Analyst (Former Employee) says

"The biggest down side was that while I worked for Microstratedy there was very little work-life balance. It was mostly work. In fact if you were not performing as the 12 hour workaholic you weren't included as part of the team and you were penalized during reviews."

Operations Analyst (Current Employee) says

"The CEO/Management here does not care about their employees. I started working here after having many close friends who advised me not to, and I regret not listening to them. Just a terrible place to work. Only pro I can think of (that can also be a con) is that it is right next to the mall..."

No trabajo aqui (Former Employee) says

"No trabajo aqui no se porque me ha salido esto para rellenar"

Headquarters (Former Employee) says

"Cut-throat culture, not friendly towards women. Good place to wear many hats and learn difficult skills. HR working to rebuild reputation but toxic upper management makes it difficult to improve overall culture."